Frequently Asked Questions Related To NDIS Disability Support Services

Dealing with NDIS support can be very complex, confusing and hence off-putting and as such we often get asked a myriad of questions. Whilst we can’t answer every question as nearly all NDIS services are quite personalised, we can however hopefully answer many commonly asked questions here. If you have any further questions then please don't hesitate to get in touch with us.


How do I choose an NDIS service provider?

Once you have an approved NDIS plan it’s important to understand the different budgets within it and who can help you with what parts. Ideally, you would choose an NDIS care provider that can fulfil all of the recommendations within your NDIS plan to make things easy.

You will be free to choose which parts of your plan you allocate your budget to in order to achieve your goals.

By choosing Komplete Abilities we will work with you and help you manage your plan effectively over time whether by providing all your support needs or just some. but discussing your plan with us in an initial consultation is completely free.

Are you part of the NDIS?

No, we are not part of the NDIS, we are a fully NDIS-compliant care provider specialising in young adults and NDIS support plans. We have a very experienced and qualified team of support workers who will help you with your NDIS goals. We specialise in young adults so by talking to us with an initial free consultation (other companies charge for this service) we will quickly find out if we are a good match to be your NDIS support care provider.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is a government-operated scheme aimed at supporting an estimated 500,000 Australians within the next 5 years. There are approximately 4.3 million Australians with a disability of some kind. The scheme is run by the NDIA (National Disability Insurance Agency) which is a government agency

Who is eligible for NDIS?

Who is eligible for NDIS support? There is a qualification process where the following minimum criteria must be met:

Having a permanent disability that affects your ability to take part in everyday activities
Are aged less than 65 when you first access the scheme
Are an Australian citizen, lives in Australia and holds a permanent visa or holds a Protected Special Category Visa. Please see this helpful eligibility checklist here to see if you qualify

How do I apply for NDIS support?

If you meet the above criteria then you can request to become a participant by filling in the Access Request Form. If you already receive disability support services, the National Disability Insurance Agency (NDIA) will contact you when it becomes available in your area

What can be funded by the NDIS?

Each participant is treated individually so support is based on the participant’s needs and your own circumstances, but for our clients, it can cover things like:

Daily personal activities
Transport to participate in local community, social, economic and daily life activities
Workplace support to maintain or gain employment
Therapeutic support, including behavioural support
Help with regular household tasks
Assessment of aids and equipment also including set up and training

What is an NDIS plan?

Once eligibility is confirmed, each participant will receive an individually created NDIS support plan that is based on the participant's individual needs and your own unique circumstances. This plan not only covers what support is recommended now but has goals and aims that can be attained in the future

how is my NDIS plan made?

You will be visited by a planner from the NDIS. You will likely attend more meetings (in person or over the phone) so the NDIS can gather all the information they need to construct an individual plan. During your meetings, they will discuss activities, tasks and goals that you feel are important. They will review the supports and services you already receive and use all this information to create your individual plan. Komplete Abilities welcomes you to discuss the planning and/or your plan in detail

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