Are You Changing Your NDIS Disability Support Provider in Adelaide?

Komplete Abilities makes changing your disability support provider for your NDIS participant simple. It’s not always easy to change home care support workers but it is necessary as an NDIS participant needs change, grow and evolve over time. Your existing disability support worker may not have all the skills necessary but switching to someone new may seem daunting, but don't worry as Komplete Abilities makes this transition simple and stress-free.

If you’re looking for a new disability support provider in Adelaide then get a free consultation with Komplete Abilities. If you or your loved one require new support workers for whatever reason we will make this process as simple and pain-free as possible. Our experienced team will ensure continuity of care whilst reevaluating your current NDIS plan to see where you may lack some support to enable you to achieve your NDIS goals.

Transition Planning Structure

Weeks 1 - 2

Learning About You - Getting educated on your specific social & clinical needs
Current Roster - Analysing current roster gaps to address recruitment needs
Recruitment - Placing advertisements & start the recruitment process
Care Plan – Developed in consultation with you and our Clinical Coordinator
Current Staff Retention - Identify current staff you’d like to retain
Future Start Date - Agreed upon start date

Weeks 2 - 4

Selection of Staff – Be part of the selection process for the new team
Meet & Greets – Meet & greets with new staff members
Staff Transition – Registration packs to the retained staff
Client Education – Engage with current allied health team for client education to new staff
Training & Buddy Shifts - Scheduling ‘on the job’ training for weeks 4-6

Weeks 2 - 4

Training - Includes manual handling, care plan and client specific induction
Roster - Developed 2 weeks prior to the start date
First shifts - Buddy Shifts to begin.
Meeting - Komplete Abilities team to finalise the transition
Commence - Full care & support services start with Komplete Abilities

If you’d like to talk to us about how we can support your existing care then don’t hesitate to give us a call to set up an initial meeting which is entirely free (many other companies charge for this) where we can discuss your transition as we are sure you will have many questions some of which can be answered here

Why Complete Abilities?

There are many reasons why so many families work with us all across Adelaide

Person-Centred Approach

Each NDIS plan is individually tailored to the individual, we treat each participant as an individual with no all-encompassing approach.

We Aim for Independence

One of the goals within our care is to identify and strengthen any skills each participant has, as well as teaching a range of crucial life skills which can lead to a more happy and independent life.

Patience

With the guidance of a carefully and individually structured NDIS plan, we work with each participant to reach their goals in a patient and encouraging manner

Compassion

Our support workers know how difficult some challenges can be, but we never forget that goals aren’t achieved without patience and understanding.

Caring

Our staff are passionate about providing high standards of care and working within strict Australian care codes, with a kind and understanding approach.

Experienced

All our support staff have extensive knowledge and experience working with NDIS participants and clients.

Qualified

All Komplete Abilities support staff hold a minimum of Certificate III Individual Support, as well as holding an NDIS and childcare clearance.

All our support workers have NDIS and Child Clearance certifications. If you’d like to talk to us about how we can support your existing support, then don’t hesitate to give us a call to set up an initial meeting which is entirely free (many other companies charge for this service alone).

FAQs

How often do I need to change disability support providers?

There is no set time for this, but if you feel you aren’t achieving your NDIS goals or you or your loved one doesn’t have a special bond with your support worker then changing providers can help.

How do I know I have the disability support provider?

Progress and happiness. Both are important, but balancing each is crucial to achieving your NDIS goals in your structured plan. Komplete Abilities will often change support workers as part of your plan over time to assist with development and better match skills to you or the participant.

Is it easy to change disability support providers?

Yes, absolutely. Komplete Abilities has a structure in place to assist with this exact process and make it as stress-free and simple as possible.

How long does it take to change disability support providers?

As outlined above, usually about 4 - 6 weeks after our initial consultation depending on the level of support required.

Can I have more than one disability support provider?

Yes, but this means you will have to manage 2 companies yourself which we don’t usually recommend. Having more than one support worker is commonplace but mixing providers requires a little more coordination and organisation between all parties but can work well once set up.