LGBTQ+ Families And How They Work With NDIS Care Providers

If your child has a disability, developmental delay, or developmental concerns, and your family includes LGBTQ+ members, you can expect that our team at Komplete Abilities in Adelaide will approach your needs with respect and inclusivity. Our commitment to creating a culturally safe environment means that you and your family can anticipate:

Acceptance without judgment or explanation
Treatment with respect and dignity
Feeling welcome and safe throughout various interactions, such as your child's NDIS application, goal development, provider selection, working with us, and reassessing NDIS plans

This includes when you’re:

Doing your child’s NDIS application
Developing your child’s NDIS goals and your child’s NDIS plan
Choosing NDIS providers for your child
Working with NDIS provider
Reassessing your child’s NDIS plan or telling the NDIA about changes in your situation

To identify signs of cultural safety and inclusivity for LGBTQ+ families, you can look for indications like the use of images or stories on our website, the display of LGBTQ+ symbols, and the incorporation of inclusive language in our materials.

LGBTQ+ Initiatives

Feel free to directly ask us about our cultural safety and inclusivity initiatives. You can inquire about our experience working with LGBTQ+ individuals, knowledge of inclusive practices, Rainbow Tick accreditation status, LGBTQ+ inclusivity training for our staff, and access to our inclusion and anti-discrimination policies.

Affirming Recognition

When working with us, you should feel that you or your child can be authentic, with affirming recognition of gender and sexuality. We aim to create an environment where describing your family is natural, and you don't have to be an LGBTQ+ educator. Checking in with your partner and family members about their feelings is encouraged, ensuring everyone feels comfortable and understood.

Provide Feedback

For LGBTQ+ families collaborating with Komplete Abilities, consider providing feedback on our cultural safety and inclusivity, share essential information about your family, and be explicit about your needs in service agreements. If issues arise, we encourage you to advocate for your child and communicate concerns. In instances where experiences aren't culturally safe or inclusive, please know that your child's right to a safe and healthy environment is our priority.
If you ever encounter dissatisfaction with our services, we welcome complaints as an opportunity to improve. You can work with us to address concerns, or involve the NDIS Quality and Safeguards Commission for assistance, ensuring resolution and potential actions against any necessary changes.

Your Input Helps

Your input helps us enhance services for LGBTQ+ families and contributes to the overall quality and safety within the NDIS. If, for any reason, you decide to change providers, we respect your choice and are committed to continuous improvement.

A Bit About Komplete Abilities

Komplete Abilities in Adelaide was set up and is run by a strong LGBTQ+ orientated owner in Kyra Britton. Her passion and dedication in this important area could be crucial towards the level of care in your NDIS support plan. Why not get in touch to book a free consultation if you are thinking about switching providers? Alternatively, take a look at more questions answered on our site right here.